1. Privacy Policy
1.1 Information We Collect
We may collect the following categories of information:
Personal Information
- Name
- Email address
- Account information
- Payment information (processed by secure third-party payment providers)
Technical Information
- IP address
- Device type
- Operating system
- Browser type
- Crash logs and diagnostics
Gameplay Data
- Game progress
- Achievements
- Gameplay statistics
- Usage analytics
1.2 How We Use Your Data
We use collected information to:
- Provide and maintain our Services
- Improve gameplay and features
- Process payments
- Prevent fraud or abuse
- Provide customer support
- Analyze performance and usage
1.3 Third-Party Services
Our Services may use third-party providers for payment processing, analytics, and advertising services. These providers process data according to their own privacy policies.
1.4 Data Security
We implement reasonable technical and organizational measures to protect user data against unauthorized access, loss, misuse, and disclosure.
1.5 Data Retention
Personal data is retained only as long as necessary for providing our Services, fulfilling legal obligations, and security and fraud prevention.
1.6 User Rights
Depending on your jurisdiction (including GDPR rights in the EU), users may request:
- Access to personal data
- Correction of inaccurate data
- Deletion of personal data
- Data portability
Requests can be sent to: support@grandfleet.studio
2. Terms of Use
2.1 License to Use
Grand Fleet grants users a limited, non-exclusive, non-transferable license to use our games and services for personal entertainment purposes.
Users may not:
- Copy or distribute the game software
- Modify or reverse engineer the code
- Create derivative works without permission
- Sell or redistribute game content
2.2 User Accounts
Users are responsible for maintaining account security, protecting login credentials, and all activities conducted through their account.
2.3 Prohibited Activities
Users must not:
- Exploit bugs or cheats
- Use hacks or unauthorized software
- Harass other players
- Attempt to gain unauthorized access to systems
3. Intellectual Property
All content provided by Grand Fleet — including game software, characters, artwork, music, trademarks, logos, and design elements — is the intellectual property of Grand Fleet and protected by international copyright and trademark laws.
4. Refund Policy
Refund policies depend on where the product was purchased. For purchases made through Steam, Google Play, or App Store, refunds are subject to the policies of those platforms.
4.1 Direct Purchases
For purchases made directly through the Grand Fleet website, refund requests may be submitted within 14 days if:
- The product has not been downloaded or used
- The request complies with applicable digital product laws
Refund requests must be sent to: support@grandfleet.studio
5. Payment Protection
All payments are processed through secure third-party payment providers with encrypted payment processing, fraud detection systems, and secure payment gateways.
Grand Fleet does not store credit card details on its servers.
If unauthorized charges occur, users should contact both their payment provider and Grand Fleet support at support@grandfleet.studio.
6. Limitation of Liability
Grand Fleet provides services “as is” without warranties of any kind. We are not liable for service interruptions, data loss, damages caused by misuse of the Services, or hardware compatibility issues.
To the maximum extent permitted by law, our liability is limited to the amount paid for the product.
7. Termination
Grand Fleet reserves the right to suspend or terminate accounts if users violate these Terms, community guidelines, or applicable laws.
8. Governing Law
These policies are governed by the laws of the Netherlands. Any disputes will be handled according to Dutch jurisdiction.
9. Contact Information
GRANDFLEET™
- Country: Netherlands
- Email: support@grandfleet.studio